Differences

This shows you the differences between two versions of the page.

--- faq:general [2010/04/15 15:22] – created camille
+++ faq:general [2010/09/23 22:43] – camille
@@ Line 1: / Line 1: @@
 =?==== General FAQ ======
+??? How can I contact the author of this software?
+!!! If you need support on how to use OSCulator, the recommended way of contacting the author is [[http://www.osculator.net/forum|through the community's forum]].  You will receive a quick answer that will also benefit to all the users that could come across the same question.
+If you have a more personal query, you can also send an email to Camille (camille at osculator dot net).
 ??? Is there a Windows version and if not, are there plans to make one?
+!!! Osculator currently is only available on Mac OS X (10.4 and higher), this means it doesn't run on Windows.
+Next major version of Osculator will be compatible with Mac OS and Windows.
+??? How do I completely uninstall OSCulator and its components?
+!!! Please follow these instructions:
+  - Launch OSCulator and open the Preferences, click on the Inputs tab
+  - Uncheck the "Enable Perfect Pairing extension" box, this will uninstall the kernel extension ;
+  - Quit OSCulator ;
+  - Delete the following folders if they exist:
+      * ''/Applications/OSCulator ƒ''
+      * ''/Users/''//<your user name>//''/Library/Application Support/OSCulator''
+      * ''/Users/''//<your user name>//''/Library/Preferences/net.osculator.OSCulator.plist''
+      * ''/Users/''//<your user name>//''/Library/Preferences/net.osculator.OSCulator.LSSharedFileList.plist''
+      * ''/Library/Application Support/OSCulator''
-!!! Osculator is only available on Mac OS X (10.4 and higher), this means it doesn't run on Windows.
-However, the idea of porting the application to another platform is not excluded.
-This currently considered as a long term project that would target the next major version of Osculator.