faq:purchase
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faq:purchase [2010/04/15 22:22] – camille | faq:purchase [2018/03/28 13:37] – camille | ||
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=?==== Purchasing FAQ ====== | =?==== Purchasing FAQ ====== | ||
- | ??? I have made a purchase, but I have not received my license yet. | + | ??? Do you have a privacy policy? |
- | !!! When your payment has completed, the license should take no more than 10 minutes to reach your mailbox. | + | !!! Yes, [[: |
- | But it can happen that your email server considers the license | + | ??? How many licenses should I purchase? |
+ | !!! In order to unlock OSCulator, a license | ||
- | If you think your license is lost in the void of the Network, please contact camille at osculator dot net and give your Paypal transaction number and email address you have used to complete the payment as a proof of purchase. | + | Individuals often need to install OSCulator on two machines, e.g. a desktop |
- | ??? I have made a purchase, but when installing the license, the application says it is corrupted. | + | ??? How do I choose between OSCulator 2 and OSCulator 3? |
- | !!! First make sure the file is the right one. Some customers mistake the PDF invoice for the license file. You can recognize | + | !!! Basically |
- | Also, some mail servers((some | + | * OSCulator 2 is compatible with versions of macOS from 10.5 Leopard |
+ | * OSCulator 3 is compatible with versions | ||
+ | OSCulator 3 is the latest major version and [[https:// | ||
+ | |||
+ | When you purchase OSCulator 2, you are eligible for a free OSCulator 3 license, Please contact [[mailto: | ||
+ | |||
+ | |||
+ | =?==== License Management FAQ ====== | ||
+ | |||
+ | ??? I just purchased OSCulator but have trouble installing the license, please help! | ||
+ | Please contact our customer support: customer-support@wildora.com. | ||
+ | |||
+ | ??? I have lost my license, or my hard drive has crashed, can I get my license back? | ||
+ | !!! Sure, just send an email to customer-support@wildora.com, | ||
+ | |||
+ | ??? I try to activate my license but I get the following error message: " | ||
+ | !!! That means that the license has been activated too many times. It happens sometimes when the hard drive is formatted without prior deactivating the license. Again, just send an email to [[mailto: |
faq/purchase.txt · Last modified: 2018/12/10 22:07 by camille